Organizational Studies & Audits
Comprehensive Municipal Studies
Over the years, PAA has conducted a wide range of management studies for municipal clients. Our organizational reviews—often referred to as management or operational audits—provide a systematic evaluation of a local government’s operations to assess efficiency and effectiveness. These audits can measure performance against internal goals, industry standards, or best practices in specific service areas. While financial audits are standard practice among local governments, organizational audits are often overlooked. Yet, they offer a valuable, entry-level tool for gaining an objective understanding of challenges that may hinder a local government’s ability to fulfill its mission.
PAA’s Organizational Studies or Audits Are Designed To:
Define Opportunities
Assist local government officials in defining opportunities to strengthen and improve their operations.
Develop Strategies
Once defined, develop specific strategies to ensure that opportunities and operational efficiencies can be captured.
Identify Best Practices
Identify best management practices that have been successful elsewhere are tailored to meet individual local governments’ needs.
Review Systems & Structures
Reveal how well your local government’s systems and structures support its values, mission, and vision.
Inspect Hidden Elements
Inspect hidden elements impacting culture, leadership, governance, conflict management and more.
Identify Improvement Strategies
Identify management improvement projects with focused implementation strategies.
Over 70 Local Government Studies
The studies and audits we conduct may focus on a specific unit, division, or department, or examine the operations of the local government as a whole. They can also explore opportunities for departmental consolidation (e.g., DPW, public safety), as well as assess the feasibility of regionalization or outsourcing. PAA has experience conducting a wide range of studies, including those related to police, fire, public works, recreation and parks, water and sewer, facilities management, general government, libraries, and more.
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